Kathy Hilton Shares Message of Support for Sister Kim Richards amid Her Relapse: ‘We Love Her’ (Exclusive)

Kathy Hilton is sending sisterly support to Kim Richards.

Hilton, 65, gave PEOPLE a brief update on Kim, 60, who reportedly has been struggling with substance use, on Saturday, Oct. 5, during the Rebecca Vallance x Nicky Hilton Holiday Collection Celebration event hosted by MyTheresa at Hilton’s Los Angeles home.

“We love her and we support her, and that’s all I can say,” Hilton said.

Asked if Kim is doing better, Hilton replied, “Yes,” before adding that “I think in the world there’s always hope.”

Kim’s family acknowledges that the reality star is in “a really bad place,” but aren’t speaking about the situation.

“The family are very private about details, but from the little they’ve said, it’s clear they’ve reached another breaking point with her,” the insider added, emphasizing that “this has happened before.”

“It’s the same cycle: chaos until there’s some incident that gets Kim back on track, then brief steadiness as they repair their relationship, then the drinking starts again, Kim makes excuses, Kyle pleads she gets help, etc., etc.”

If you or someone you know is struggling with substance abuse, please contact the SAMHSA helpline at 1-800-662-HELP.